📍 Padua - Via Vittorio Veneto 67A 📍
🔥

Logistics Point in Padua:
Parcel Pickup & Drop-off

Skip the queues at traditional post offices and receive your e-commerce purchases safely thanks to our partners BRT, InPost, and Poste Italiane.

Are you tired of waiting at home all day for a courier or finding annoying missed delivery notices in your mailbox? Do you frequently shop on Amazon, Vinted, Wallapop, or eBay but your study or work schedule prevents you from welcoming the delivery drivers?

No problem! REDLINE is your authorized parcel pickup and drop-off point in Padua, strategically located in Via Vittorio Veneto 67A. By selecting our shop as your official destination at checkout on your favorite sites, you can have your valuable packages delivered in complete safety, sheltered from bad weather and porch pirates. You can conveniently pick up your waiting shipments or drop off your outgoing returns taking advantage of our flexible hours, skipping the exhausting lines at traditional postal sorting centers.

Amazon returns and Vinted drop-off Padua

🖨️ In-Store Return Label Printing

Do you need to ship a parcel or make a return but don't have a printer at home for the Shipping Label? Take advantage of our integrated copy service! Send us the PDF of the label via WhatsApp or Email: we will print it and apply it to your package in seconds.

Couriers & Official Tracking

Please note: REDLINE acts exclusively as a logistical storage point. For any anomalies, transit delays, or lost packages, you must contact the courier's customer service directly. Use the links below to track your parcel:

BRT Fermopoint
InPost
Poste Italiane

Frequently Asked Questions about Shipments

For all couriers (BRT, InPost, Poste Italiane), pickup is done by providing the PIN code or showing the QR Code sent to you by the courier via SMS or Email.

If you lose the PIN or didn't receive it due to technical issues:
- For BRT and Poste Italiane, the actual recipient can still pick up the package by showing a valid ID and filling out a 'pickup without PIN' form in-store.
- For InPost, you can request to have the code resent on their website, but if it doesn't arrive because your contact details are incorrect, you must strictly contact InPost customer support directly to retrieve it.

The holding days vary depending on the courier and the specific type of shipment. You will always find the exact date and deadline to pick up the package clearly stated in the notification email and SMS (the same messages containing your pickup PIN code). After this deadline, the package will be returned to the sender.

Yes, and it's very easy. For third-party pickups, no written delegation form or ID copy is required: you simply need to provide the person doing the pickup with the PIN code or QR Code you received from the courier. Having the PIN automatically authorizes the release of the package.

The 'Paperless' service (returns without a printed label by scanning a QR code on your phone) is available for InPost and BRT, but is NOT available for Poste Italiane. If your courier or the platform strictly requires a printed Waybill taped to the box and you don't have a printer at home, you can send us the PDF on WhatsApp and use our integrated copy service.